Reka Fit’n’Move
Terms and Conditions
Effective date: 7 April 2026. Acceptance and Scope
These Terms and Conditions (the “Terms”) govern access to and use of the website located at rekafitnmove.ca, any related landing pages, downloadable materials, communications, online coaching services, digital fitness or wellness programs, and any services delivered through ABC Trainerize or any replacement platform (collectively, the “Services”) offered by Reka Fit’n’Move, operated by Reka Fit’n’Move (“Reka Fit’n’Move”, “we”, “us”, or “our”).
By visiting the website, creating an account, purchasing a program, clicking to accept these Terms, or using any part of the Services, you agree to be bound by these Terms. If you do not agree, do not access or use the Services.
2. Eligibility
You represent and warrant that you are at least 18 years old and legally able to enter into a binding agreement. The Services are intended only for adults. We do not knowingly offer paid coaching services to minors unless expressly agreed in writing and supported by any additional parental or guardian consents, we require.
3. Nature of Services; No Medical Care
Reka Fit’n’Move provides general fitness, wellness, lifestyle, mindset, and menopause-informed coaching, education, accountability, and program support. The Services are not medical care, physiotherapy, psychotherapy, dietetics, nursing, or emergency services.
Nothing in the Services is intended to diagnose, treat, cure, or prevent any disease or medical condition, or to replace advice from your physician or another regulated health professional. You remain solely responsible for obtaining medical advice appropriate to your circumstances.
4. Health Screening, Medical Clearance, and Accurate Information
Before beginning any exercise, movement, nutrition, or wellness program, you should consult an appropriate healthcare professional, especially if you are pregnant, postpartum, have cardiovascular, metabolic, musculoskeletal, neurological, or hormonal conditions, take medication that may affect exercise tolerance, or have any symptoms or concerns that could make participation unsafe.
You agree to provide complete, current, and accurate information about your health, limitations, injuries, symptoms, medications, pregnancy or postpartum status, exercise history, and other information reasonably relevant to coaching. You agree to promptly inform us of any change that may affect your ability to participate safely.
We may require you to complete a health screening questionnaire and, where appropriate, to obtain medical clearance before access is granted or continued. We may pause, modify, or refuse Services where we reasonably believe participation may be unsafe or outside our scope of practice.
5. Assumption of Risk
You understand that exercise, physical activity, movement training, stretching, resistance training, cardiovascular training, and changes to daily activity, recovery, sleep, or nutrition carry inherent risks. These risks may include dizziness, falls, strains, sprains, aggravation of existing conditions, cardiovascular events, and, in rare cases, serious injury or death.
To the fullest extent permitted by law, you voluntarily assume all risks associated with your participation in the Services, whether such participation occurs at home, in a gym, outdoors, or elsewhere, except to the extent caused directly by our gross negligence, wilful misconduct, or any liability that cannot lawfully be excluded.
6. Coaching Relationship and No Guaranteed Results
We will use reasonable care and professional judgment in delivering the Services. However, coaching outcomes vary from person to person and depend on many factors outside our control, including consistency, effort, health status, medical history, sleep, stress, nutrition, adherence, and lifestyle.
We do not guarantee any particular outcome, including weight loss, fat loss, body composition changes, strength gains, symptom improvement, pain relief, menopause symptom management, appearance changes, habit formation, or any other result.
7. Client Responsibilities
You agree that you will:
(a) follow instructions conservatively and use good judgment during any workout or wellness activity;
(b) stop immediately and seek appropriate medical attention if you experience pain, dizziness, shortness of breath, chest pain, bleeding, unusual symptoms, or any other concerning reaction;
(c) ensure that any equipment, environment, and footwear you use are safe and appropriate;
(d) participate only within your personal limits and only when medically appropriate;
(e) not share your account, login credentials, or paid program access with any other person; and
(f) use the Services only for lawful, personal, non-commercial purposes.
8. Accounts, Logins, and Electronic Communications
If you create an account through our website, ABC Trainerize, or any connected system, you must provide accurate and up-to-date information and keep your login credentials confidential. You are responsible for all activity that occurs under your account unless you notify us promptly of unauthorized use.
You consent to receive electronic communications from us relating to your account, purchases, billing, updates, program delivery, coaching, and client care.
9. Payments, Billing, Renewals, and Refunds
Prices are listed in the currency shown at checkout unless otherwise stated. Payment is due as indicated at the time of purchase. We may offer one-time purchases, instalment plans, subscriptions, or recurring memberships.
If you purchase a recurring service, you authorize the applicable third-party payment processor to charge your selected payment method on the recurring schedule disclosed at checkout until you cancel in accordance with the cancellation terms presented at purchase.
Unless applicable law requires otherwise or we state otherwise in writing:
(a) digital products, coaching access, and downloaded materials are non-refundable once access has been granted;
(b) partial months or unused time are not prorated;
(c) missed payments may result in suspension or termination of access; and
(d) you remain responsible for any amounts properly charged before cancellation becomes effective.
We reserve the right to change prices prospectively on reasonable notice. New pricing will apply only to future billing periods or future purchases, as applicable.
10. Cancellation, Rescheduling, and Program Changes
You may cancel future recurring billing through the method made available in the purchase flow, the platform account settings, or by written notice to us before your next billing date. Cancellation stops future renewals only and does not reverse charges already validly processed.
Any coaching calls, check-ins, or appointments included with a program must be used within the applicable service period unless otherwise stated. We may set reasonable rules for notice, rescheduling, expiry, and no-shows.
We may update, replace, or discontinue workouts, modules, materials, delivery methods, community features, schedules, or platform tools at any time, provided the core purchased service is still substantially delivered or a commercially reasonable substitute is provided.
11. Privacy, Personal Information, and Data Security
We collect, use, disclose, and retain personal information only as reasonably necessary to operate the business, deliver the Services, process payments, communicate with clients, maintain records, respond to inquiries, meet legal obligations, and protect our legitimate business interests. Depending on the Services you use, this may include contact information, account details, communications, workout history, health and wellness information you choose to provide, intake forms, progress information, and transactional records.
We will use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information in our control. These may include access restrictions, strong passwords, secure cloud tools, limited-device access, software updates, and reasonable retention and deletion practices. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we do not guarantee absolute security.
You acknowledge and agree that third-party platforms and providers may be used to host, transmit, process, or store information, including ABC Trainerize, Stripe, website hosts, cloud storage tools, email providers, and other software vendors. Such providers operate under their own terms, privacy notices, and security practices, and information may be processed or stored outside your province or outside Canada.
To the fullest extent permitted by law, we are not responsible for outages, unauthorized access, data loss, interception, corruption, delay, or security incidents occurring on third-party systems or networks that are not under our direct control, except to the extent caused directly by our gross negligence or wilful misconduct.
If we determine that a breach of security safeguards involving personal information under our control creates a real risk of significant harm and applicable law requires notification, we will take steps required by law, including notification and record-keeping as applicable. You may contact us to request access to or correction of personal information we control, subject to legal and reasonable business limitations.
12. Third-Party Platforms, Payment Processors, and External Links
The Services may rely on or link to third-party websites, software, payment processors, wearable integrations, communication tools, or other services. Use of those third-party services may be subject to separate terms and privacy practices.
Without limiting Section 11, we are not responsible for the content, availability, acts, omissions, fees, security, data handling, policies, or business practices of any third-party provider. Your sole remedy in relation to a third-party service issue may be against the relevant third party, subject to its terms.
13. Website Availability and Technical Issues
We do not guarantee that the website, app, videos, downloads, messaging tools, or any other part of the Services will be uninterrupted, error-free, compatible with your device, or available at all times. Scheduled maintenance, upgrades, Internet failures, device issues, platform outages, cyber incidents, and circumstances outside our control may affect access.
We may suspend access temporarily for maintenance, security, legal compliance, emergency reasons, or operational reasons without liability for any resulting inconvenience, delay, or loss of access.
14. Intellectual Property
All content provided by Reka Fit’n’Move, including text, branding, logos, graphics, videos, workouts, coaching frameworks, downloadable materials, templates, PDFs, recordings, and program structures, is owned by or licensed to us and is protected by intellectual property laws.
You receive a limited, non-exclusive, non-transferable, revocable licence to use purchased content for your own personal, non-commercial use only. You may not copy, reproduce, republish, upload, transmit, modify, create derivative works from, distribute, sell, share, scrape, or exploit our content without our prior written consent.
If you submit messages, feedback, testimonials, comments, or suggestions to us, you grant us a non-exclusive, royalty-free licence to use that content for internal business purposes. We will not use your name, image, transformation photos, or testimonial in public marketing without your express consent.
15. Acceptable Conduct
You agree not to misuse the Services, interfere with the website or platform, upload malicious code, harass or abuse others, impersonate another person, infringe another person’s rights, or use the Services in any unlawful, fraudulent, or harmful manner.
We may remove content, restrict participation, suspend access, or terminate Services if we reasonably believe your conduct violates these Terms, creates risk to others, or exposes us to legal, reputational, or operational harm.
16. Suspension and Termination
We may suspend or terminate your access immediately, with or without notice, if:
(a) you breach these Terms;
(b) payment is overdue;
(c) we reasonably believe continued participation is unsafe, inappropriate, abusive, or outside our scope of practice;
(d) a third-party platform provider suspends or restricts the relevant account or service; or
(e) we discontinue the relevant service offering.
Sections that by their nature should survive termination will survive, including provisions relating to payments due, intellectual property, privacy, disclaimers, assumption of risk, releases, indemnity, limitation of liability, governing law, and dispute-related provisions.
17. Release and Indemnity
To the fullest extent permitted by law, you release and hold harmless Reka Fit’n’Move and its owner, officers, employees, contractors, and agents from and against claims, demands, losses, liabilities, damages, costs, and expenses arising out of or relating to your participation in the Services, except to the extent caused directly by their gross negligence, wilful misconduct, fraud, or any liability that cannot lawfully be excluded.
You agree to indemnify and hold harmless Reka Fit’n’Move and its owner, officers, employees, contractors, and agents from and against third-party claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees on a solicitor-and-client basis where permitted) arising out of or relating to:
(a) your breach of these Terms;
(b) your misuse of the Services;
(c) inaccurate or incomplete information you provide;
(d) your violation of law or third-party rights; or
(e) your negligent or wilful acts or omissions.
18. Limitation of Liability
To the fullest extent permitted by law, Reka Fit’n’Move and its owner, officers, employees, contractors, and agents will not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, or for any loss of profits, revenue, business opportunity, data, goodwill, or expected results, arising out of or relating to the Services, even if advised of the possibility of such damages.
Without limiting the foregoing, and to the fullest extent permitted by law, the total aggregate liability of Reka Fit’n’Move and its owner, officers, employees, contractors, and agents for any and all claims arising out of or relating to the Services or these Terms will not exceed the greater of:
(a) the total amount actually paid by you to Reka Fit’n’Move for the specific Service giving rise to the claim in the six (6) months preceding the event giving rise to the claim; and
(b) CAD $250.
Nothing in these Terms excludes or limits liability for fraud, gross negligence, wilful misconduct, or any liability that cannot be excluded or limited under applicable law.
19. No Warranties
Except as expressly stated in these Terms, the Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all representations, warranties, and conditions, express, implied, statutory, or collateral, including implied warranties or conditions of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, and uninterrupted availability.
20. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Province of New Brunswick and the federal laws of Canada applicable therein, without regard to conflict of law rules. Subject to any mandatory consumer protection rights, the courts of New Brunswick will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Services.
Before starting formal proceedings, the parties will use reasonable efforts to resolve the dispute informally through good-faith written discussions for at least 30 days after notice of the dispute is given.
21. Changes to Terms
We may amend these Terms from time to time to reflect changes to the Services, business practices, law, or platform requirements. Updated Terms become effective when posted, unless a later date is stated. Material changes affecting existing paid services will apply prospectively unless applicable law requires otherwise.
Your continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.
22. General Provisions
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force to the extent permitted by law. Our failure to enforce any provision is not a waiver. These Terms, together with any program-specific terms, checkout disclosures, informed consent documents, waiver(s), or policies expressly incorporated by reference, form the entire agreement between you and Reka Fit’n’Move regarding the Services and supersede prior discussions relating to the same subject matter.
23. Contact
Reka Fit’n’Move